Fine print:

There are no contracts!

 

Monthly Billing:

An $89 recurring monthly charge from your home location will be assessed on the same date as first membership appointment, and each month thereafter. For example, if you complete sign up for the membership on the 21st of the month, your recurring monthly charge will occur on the 21st of each month thereafter. Your benefit treatment becomes available on your charge date. If you book a service prior to your charge date, you will receive 20% off that service. You will then be eligible to use your benefit on an appointment booked on or after your charge date. Changes to charge date are subject to rate increase. This is an open-ended contract and will automatically renew month-to-month unless canceled. In the event that your credit card payment is declined, we will make two subsequent attempts to process the payment. If the outstanding charge remains unpaid after this point, your membership will be terminated. Membership pricing is subject to change without notice.

 

Discounts may not be combined.

 

Appointment Cancellations:

We require 24 hours advance notice for all appointment changes and cancellations. Failure to provide 24 hours advance notice will result in forfeiture of monthly treatment benefit or cost of service. No exceptions. In the event of multiple missed appointments, we reserve the right to cancel membership.

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Member Perks:

Monthly membership perks (such as free upgrades and product discounts) are announced at the beginning of each month, and have been carefully curated by our staff. If you would like to take full advantage of each month’s free upgrade, please be sure to schedule service to which upgrade applies. You are eligible for one free upgrade per month, after which normal upgrade pricing applies. No substitutions allowed.

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Gifting Membership Services:

You are welcome to give accrued benefit services to a friend or family member by notifying a spa coordinator either in writing or by phone. Please note that member treatment gifts apply only to basic massage and facial services, and other perks of membership (such as free upgrades and discounts) are solely for your use and non-transferrable. 

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Freezing Membership:

You have the ability to perform a one-time freeze of monthly membership for one month by notifying us writing  one week prior to your monthly charge date. Your membership payments will automatically begin again once freeze period has ended. Please note that while you are still able to use monthly treatment benefit services while membership is frozen, you are not eligible for monthly membership perks during that period. 

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Expiration of Benefits:

Unused benefits accrue and will not expire for one year (12 months) after accrual. Expired benefits may not be redeemed or gifted.

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Membership Cancellation:

If you need to cancel your membership, notify us in writing one week prior to monthly charge date to ensure cancellation. Your remaining benefits will not expire, however you will no longer be eligible for other perks of membership (such as monthly upgrades, service discounts, etc). No refunds due to lack of attendance. Once canceled, you are ineligible to sign up for membership again for one calendar year.